Refund and Return Policy

At superfitpad.shop, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward refund and return policy.

Returns

You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return, please contact us at [email protected] with your order number and details about the product you would like to return. We will respond promptly with instructions on how to return the item.

Please note that you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider’s policies.

Exchanges

If you need to exchange an item for a different size or color, please contact us at [email protected] with your order number and details about the product you would like to exchange. We will respond promptly with instructions on how to proceed with the exchange.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [email protected] so that we can resolve the issue as quickly as possible.

Contact Us

If you have any questions about our refund and return policy, please contact us by email at [email protected] or by mail at:

4 Landor Road

SW9 9PP ,London,United Kingdom